Questions, answered.

We recommend booking as early as possible but at minimum we require 2 day advance notice, especially during peak seasons (spring, summer, and holidays). Availability is first-come, first-served.

Our cancellation policy varies based on the timing of your cancellation. Please refer to your booking confirmation or contact us for details.

Pickup and drop-off details are provided in your confirmation email. We offer free pickup in the City of Maricopa or Chandler, AZ. Delivery is available if you'd rather we bring it to you.

Yes! We offer delivery within a certain radius for an additional fee — pricing averages $4.00 per mile from 85226. Contact us for pricing and availability.

Standard pickup time is 5pm, and return time is 5pm. Late returns may incur additional fees — contact us to review options.

Yes, due to state and insurance requirements the driver and primary renter must be age 25 years or older.

Our campers come fully equipped with basic essentials, including cooking tools, a pot, a lighter, paper towel, trash can, and toilet paper. Check each listing for specific details.

No special license is required, but you must have a vehicle capable of safely towing the camper. We can provide towing specs if needed.

You’ll need a 2 5/16” hitch ball with a 7,500–10,000 lb rating. If you don’t have one, we have one available for a small additional fee.

Contact your insurance company to confirm coverage extends to a camper rental. We also offer optional renter liability insurance through our partner MBA Insurance — see our Insurance page for details.

Yes, a refundable security deposit is required and returned after the camper is inspected upon return, free of damages, overages, or extra cleaning fees. The deposit is $750 (or $1,500 for festivals), authorized to the credit card used at booking.

Yes. If allowed, a pet fee may apply. Please review our pet policy before booking and let us know how many pets and what type.

No, smoking or vaping inside the camper is strictly prohibited. A cleaning fee will be charged for any smoke-related damage.

Late returns may incur additional fees. Please contact us as soon as possible if you’re running behind.

Return it in the same condition it was rented: empty the black/gray tanks, wipe down the microwave, stovetop/oven and cooking tools, refill propane tanks, and clean the bunks, dinette, countertops, bathroom vanity, shower and toilet. Additional cleaning fees may apply if not returned properly.

Damage is assessed upon return. Your security deposit will be held to cover repair and cleaning costs, and if damages exceed the deposit, an insurance claim will be filed and the renter is responsible for a $1,500 deductible.

Yes, as long as your vehicle is properly equipped and meets the weight requirements — we’ll ask for your tow vehicle’s year, make, and model when you book, and provide full towing specs. All tow vehicles must be equipped with a brake controller and 7-pin connector; it’s ultimately the renter’s responsibility to confirm tow vehicle capacity.

For any issues or questions during your rental, call or text us at (520) 222-9024.